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Reclaim Energy heat pump hot water review.

Known for CO2 split heat pumps.

7.3GoodEnergyUpgrade Score out of 10

#2 of 16 heat pump brands

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Founded
2003
Headquarters
Byron Bay, Australia
Stock exchange
Not listed
Selling in Australia since
2003
Series on the approved list
2

Our verdict

Is a Reclaim Energy heat pump right for you?

Reclaim's CO2 split system is the highest-scoring heat pump we rate: whisper quiet, works to -10°C, natural refrigerant and a 10-year warranty on the heat pump. Its newer Eco R290 all-in-one doesn't publish noise or cold limits, which pulls the brand score down.

Rated 7.3/10, #2 of 16 brands we rate for heat pump hot water.

A good fit if

  • You want the longest-lasting, quietest system
  • You're in a cold climate

Maybe look elsewhere if

  • Budget is tight (CO2 systems cost more)

What we like

  • Best heat pump we rate

    CO2 Split scores 9.3 out of 10.

  • Long warranty

    10 years on the heat pump; tank up to 15 years on stainless models.

  • Installers rate it

    Second in the 2026 installer vote.

  • Eco R290 cover

    8 years parts and labour on the newer all-in-one.

Worth weighing up

  • Price

    CO2 split systems sit at the top of the market.

  • Eco R290 data

    Noise and cold-weather limits aren't published for the Eco range.

What owners say.

4.8out of 5

From 189 owner reviews of Reclaim Energy heat pump hot water on independent review sites.

Ratings as published on 8 October 2026. Some review sites invite or reward reviews, so we weight ratings by how many reviews sit behind them and pull small samples towards an average. We don't collect or edit these reviews.

How we rate Reclaim Energy heat pump hot water.

7.3

The same five parts for every brand. No brand can pay to change any of it. The full method

  • Product scores · 40%

    7.0

    Best two series: CO2 Split 9.3, Eco R290 4.8

  • Owner reviews · 20%

    8.5

    4.8 stars from 189 owner reviews on ProductReview and SolarQuotes

  • Track record · 15%

    7.0

    23 years selling in Australia, not listed

  • Installer and market standing · 15%

    6.9

    2nd in the 2026 installer vote for heat pumps; 189 owner reviews

  • Australian support · 10%

    7.0

    Australian office, local phone

Every Reclaim Energy heat pump series.

Tap a series for why it scores what it does, its full specs, every version and the datasheet.

Questions to ask your installer

  1. 1What size tank suits my household, and why?
  2. 2Where will the unit go, and how close is it to bedrooms or the neighbours?
  3. 3Which STCs and state rebates are already taken off this price?

A good installer will be glad you asked, whichever brand you choose.

Australian support

Office
65/1 Porter Street, Byron Bay NSW 2481
Phone
1300 383 815

Reclaim shares its Byron Bay office and a director with its sister company Apricus Australia, which we rate separately.

Your installer is the first contact for a warranty claim. Use these if your installer has closed.

Recalls and known issues

No recalls on the ACCC Product Safety register for Reclaim Energy heat pump hot water, checked 6 October 2026.

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