Powerbay heat pump hot water review.
Known for Gen II all-in-one heat pumps.
#16 of 16 heat pump brands
- Founded
- 2017
- Headquarters
- Parkinson, Australia
- Stock exchange
- Not listed
- Selling in Australia since
- 2017
- Series on the approved list
- 1
Our verdict
Is a Powerbay heat pump right for you?
A budget all-in-one with decent rated savings and 5-year parts and labour cover, from a young brand with a Queensland office but no published support line.
Rated 4.4/10, #16 of 16 brands we rate for heat pump hot water.
A good fit if
- Price matters most
Maybe look elsewhere if
- You want a long track record
What we like
Parts and labour
5 years on tank, compressor and labour.
Worth weighing up
New
On the federal register since 2023.
Support
No published support phone number.
What owners say.
5.0out of 5
From 1 owner review of Powerbay heat pump hot water on independent review sites.
No owner reviews for Powerbay heat pump hot water on SolarQuotes yet.
Earlier ranges, not counted in the rating
- Powerbay PB-270RE (first generation): 5.0 stars from 1 reviews
Ratings as published on 8 October 2026. Some review sites invite or reward reviews, so we weight ratings by how many reviews sit behind them and pull small samples towards an average. We don't collect or edit these reviews.
How we rate Powerbay heat pump hot water.
4.4The same five parts for every brand. No brand can pay to change any of it. The full method
Product scores · 40%
6.3Best series: Gen II 6.3
Owner reviews · 20%
5.25.0 stars from 1 owner review on ProductReview
Track record · 15%
3.19 years selling in Australia, not listed
Installer and market standing · 15%
0.0Not placed in the 2025 or 2026 installer votes for heat pumps; 1 owner reviews
Australian support · 10%
4.0Australian office
Every Powerbay heat pump series.
Tap a series for why it scores what it does, its full specs, every version and the datasheet.
Questions to ask your installer
- 1What size tank suits my household, and why?
- 2Where will the unit go, and how close is it to bedrooms or the neighbours?
- 3Which STCs and state rebates are already taken off this price?
A good installer will be glad you asked, whichever brand you choose.
Australian support
- Office
- 90 Southlink Street, Parkinson QLD 4115
We couldn't find a published support phone number.
Your installer is the first contact for a warranty claim. Use these if your installer has closed.
Recalls and known issues
No recalls on the ACCC Product Safety register for Powerbay heat pump hot water, checked 6 October 2026.
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