Omni X heat pump hot water review.
Known for Duplex Stainless and Glass Lined heat pumps.
#14 of 16 heat pump brands
- Founded
- 2024
- Headquarters
- Blacktown, Australia
- Stock exchange
- Not listed
- Selling in Australia since
- 2024
- Series on the approved list
- 2
Our verdict
Is an Omni X heat pump right for you?
Good numbers on paper: solid rated savings, R290 and a duplex stainless tank with a 10-year warranty. But Omni X only reached the federal register in mid-2025, so there's no long-term reliability record yet. Buy through an installer who'll stand behind it.
Rated 5.0/10, #14 of 16 brands we rate for heat pump hot water.
A good fit if
- You want a stainless-steel tank
- Your installer has fitted plenty of them
Maybe look elsewhere if
- You want a proven brand history
What we like
Stainless tank
Duplex 2205 stainless steel, warranted for 10 years.
Rated savings
Up to 32 STCs in Zone 3.
Worth weighing up
New brand
On the federal register since June 2025.
Mixed warranty papers
The Glass Lined brochure says 7 years on the tank; its manual says 5.
What owners say.
4.9out of 5
From 10 owner reviews of Omni X heat pump hot water on independent review sites.
No owner reviews for Omni X heat pump hot water on SolarQuotes yet.
Ratings as published on 8 October 2026. Some review sites invite or reward reviews, so we weight ratings by how many reviews sit behind them and pull small samples towards an average. We don't collect or edit these reviews.
How we rate Omni X heat pump hot water.
5.0The same five parts for every brand. No brand can pay to change any of it. The full method
Product scores · 40%
6.7Best two series: Duplex Stainless 6.8, Glass Lined 6.5
Owner reviews · 20%
6.14.9 stars from 10 owner reviews on ProductReview
Track record · 15%
0.72 years selling in Australia, not listed
Installer and market standing · 15%
1.0Not placed in the 2025 or 2026 installer votes for heat pumps; 10 owner reviews
Australian support · 10%
9.0Australian office, local phone, service email
Every Omni X heat pump series.
Tap a series for why it scores what it does, its full specs, every version and the datasheet.
Questions to ask your installer
- 1What size tank suits my household, and why?
- 2Where will the unit go, and how close is it to bedrooms or the neighbours?
- 3Which STCs and state rebates are already taken off this price?
A good installer will be glad you asked, whichever brand you choose.
Australian support
- Office
- 34 Forge Street, Blacktown NSW 2148
- Phone
- 1300 993 396
- sales@omnixtechnologies.com.au
Your installer is the first contact for a warranty claim. Use these if your installer has closed.
Recalls and known issues
No recalls on the ACCC Product Safety register for Omni X heat pump hot water, checked 6 October 2026.
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