Alpha ESS review.
A Chinese storage specialist selling in Australia for over a decade. AlphaESS systems are among the cheapest grid-approved batteries, and its SMILE range pairs its own hybrid inverter with its batteries.
- Founded
- 2012
- Headquarters
- Nantong, China
- Stock exchange
- Not listed
- Selling in Australia since
- 2016
Rated separately for each product.
A brand can make a great inverter and an ordinary battery, so each gets its own rating, verdict and page.
- 6.3
Inverters
Alpha ESS inverters
#8 of 9 inverter brands
Capable hybrid systems at a low price, with a local office. Owner feedback on support is mixed, and it doesn't feature in installer votes or the installation rankings.
Read the Alpha ESS inverters review - 7.4
Home batteries
Alpha ESS batteries
#7 of 9 home battery brands
Strong battery specs for the money, and expands past 50 kWh. Weigh that against mixed support feedback and a warranty that caps total throughput.
Read the Alpha ESS batteries review
Australian support
- Office
- 8/15-21 Gibbes Street, Chatswood NSW 2067
- Phone
- 02 9000 7676
- techsupport@alphaess.au
Your installer is the first contact for a warranty claim. Use these if your installer has closed.
Recalls and known issues
No recalls on the ACCC Product Safety register for Alpha ESS, checked 6 October 2026.
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